A man sitting in terminal 2 at RDU, using a laptop.

RDU WiFi

Use RDU’s FREE WiFi while you wait for your flight and allow your vacation to begin before you take off! Our network SSID is RDU Free WiFi.

Tell us about your WiFi experience.

Getting Online is Easy

  1. Set your wireless network to RDU Free WiFi (Instructions for iOS | Instructions for Android)
  2. You will be automatically taken to the WiFi landing page.
  3. Accept the Terms & Conditions.
  4. Click “Connect.”

WiFi FAQ

Which WiFi network should I select?

Open the device settings to find the list of available WiFi networks and choose “RDU Free WiFi” to get online.

Where can I access RDU Free WiFi?

RDU Free WiFi is available at all public areas, including gates and baggage claim. Note: Other WiFi services may be available in lounges, restaurants, bars and retail locations. Customers may also be broadcasting a WiFi service via a mobile hotspot. In all cases, the network names and instructions will likely be different. Be aware of which network name you click on. Make sure you use “RDU Free WiFi.”

Why can’t I make my device choose the WiFi network?

A strong WiFi signal is required to connect. Check the strength of the WiFi signal on your device, which is indicated by how many lines on the WiFi icon are highlighted. If it is low, try moving to a different area.

Why can’t I connect after choosing the network?

You should automatically be prompted to connect once you click on the “RDU Free WiFi” SSID. If this does not happen, open a browser and go to any website, such as www.rdu.com, and you will be redirected to the landing page. If you are not re-directed, you are probably already online.

Why do I get an “Unsecured Network” or “Untrusted Network” security error?

Security messages display automatically when the hotspot does not require a password. The connection will be authorized after you accept the Terms and Conditions and click “Connect.” To increase security, we recommend using https websites when possible and/or a virtual private network (VPN) service, which encrypts your data.

Why does my device show it is connected to WiFi but my apps are not working?

This happens when the device is connected to the WiFi signal but the customer hasn’t accepted the complimentary session yet. You should automatically be prompted to connect once you click on the “RDU Free WiFi” SSID. If this does not happen, open a browser and go to any website, such as www.rdu.com. If the device is online, the site will load. Otherwise, the landing page will appear. Read and accept the Terms and Conditions and click “Connect” to complete the connection process.

Why does my WiFi disconnect frequently or deliver slow speeds?

A strong WiFi signal is required for reliable service and fast speeds. Check the strength of the WiFi signal on your device, which is indicated by how many lines on the WiFi icon are highlighted. If it is low, try moving to a different area.

When will my complimentary WiFi session end?

After you connect you will remain connected for 48 hours. RDU’s goal is to provide free and simple WiFi for our passengers.

Why do I have to enter my personal information to get online?

Entering your personal information is completely optional. You may skip this and just accept the Terms and Conditions and click “Connect.” If you choose to enter your contact information, it may be used to contact you about special deals and other information.

Can I access WiFi if my device is on Airplane Mode?

Airplane mode turns off all the radio signals in a device. This includes systems such as Bluetooth and wireless. You can access RDU Free WiFi in airplane mode, but you will need to go to device settings and turn WiFi back on.

Still need help?

Contact us.