Giving Kudos for a Job Well Done

Yesterday morning, about 150 airline, shops, restaurant, rental car, Airport Authority and janitorial employees gathered in Terminal 2 for one reason: to celebrate customer service and their peers who exemplify it.

Expect The Unexpected At The Shops of RDU

When browsing through the retail shops and food outlets of The Shops of RDU, be prepared to expect the unexpected.  For example, a few weeks ago, I walked into Camden food co. in Terminal 2 and found fresh sushi. 

What Does Art Have To Do With It?

One of my favorite pieces of art in Terminal 2 is local artist Jane Filer’s Friendly Folks. The piece is a tribute to central North Carolina, with its bright colors, influences from countries around the world and fun depictions of local landmarks.

A Successful Start To San Francisco Service

Arriving at the airport at 4:15 a.m. is not a typical workday for me. However, on August 15 my colleagues and I did just that.  We came to work long before dawn to prepare for the first non-stop flight from Raleigh-Durham International Airport to San Francisco on United Airlines.