RDU Guest Services

Our customer service ambassadors are ready to assist you as you travel.

Information Desks
Information desks are located near each terminal’s bag claim area. Our staff can assist you with announcements in the terminal, directions, locations and travel planning. You can also pick up any courtesy phone throughout the terminal to connect directly with our information desks.

Compliments and Concerns
We welcome your compliments and concerns through our customer feedback system. Or, nominate an employee for outstanding service through our Thanks to You Program (via our full web site).

Contact Guest Services
If you have a question about a specific issue, please call RDU Guest Services at (919) 840-2123.

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